Duke Pro, Inc.
1854 Hendersonville Rd.
Suite A PMB 154
Asheville, NC 28803
Cage code: 3ECH4
Over the years, we have seen plenty of units set back to us for repair.
We have repaired units with simple causes, like a switch tip being out of calibration or
a dead battery, to more severe damage such as getting hit by frag or a suspect
unloading a .45 cal into the unit.
Occasionally, but very rare, there will be a genuine failure of the electronics.
Regardless of the cause, our warranty covers just about any failure.
When the time comes that you have a Duke Pro initiator that is not working
properly, we would appreciate the opportunity to repair it.
To get started please click here to generate an RMA.
If you have any questions at all concerning the use of any of
our products, feel free to call us any time. Our phone numbers
are to the left.